return_policy
At BlendLife, your satisfaction is our highest priority. To ensure a seamless experience for our valued customers, we have updated our return policy. Please review the details below:
1-Year Replacement Warranty
All BlendLife products are backed by a 1-Year Replacement Warranty. We are committed to delivering quality and will replace any defective product within this warranty period.
Return Eligibility
We accept returns under the following conditions:
- The product has a manufacturing defect.
- The product is in its original, unused, and undamaged condition, including all accessories and packaging.
- A copy of the original invoice provided during delivery is included.
Note: Products that do not meet these criteria will not be eligible for return or replacement.
Returns for Non-Defective Products
- Returns or exchanges for reasons other than manufacturing defects are not accepted.
- This policy allows us to maintain the highest quality standards for our customers.
Hassle-Free Support
If you encounter any issues with your purchase, please contact us at [email protected]. Our dedicated support team is always ready to assist and ensure your concerns are resolved quickly.
Return Process
- Initiate Your Request: Contact us with details of the issue and supporting documentation (e.g., photos, invoice).
- Shipping the Product:
- Customers are responsible for shipping the product to our return address.
- Alternatively, we can arrange for a pickup at an additional cost.
- Inspection: Once received, the product will be inspected to verify eligibility for return or replacement.
Timely Refunds or Replacements
- Refunds or replacements will be processed within 10 to 12 working days from the date of return approval.
- The exact time may vary depending on your payment method and bank policies.
If there are any delays, please contact us at [email protected], and we will expedite the resolution.
Open Communication
Transparency is key to building trust.
- Our customer support team will keep you updated at every stage of the return and replacement process.
- We aim to make the experience smooth and stress-free.
Contact Us
For further questions or assistance, feel free to reach out to us:
- Email:[email protected]
- Support:[email protected]
We hope this revised return policy reflects our commitment to your satisfaction and ensures confidence in choosing BlendLife. Thank you for trusting us with your needs!