- 7-day windowOpened, but unused
- Keep it readyPhotos + original invoice
- Warranty1-year replacement cover
Request a return within 7 days, including change of mind. Opened, but unused. Keep your invoice, packaging and accessories. Return-shipping charges apply for change-of-mind returns.
The details, when you need them.
Tap a topic to read the full conditions.
Can I return it?Eligibility & exclusions
7-day return window: opened, but unused
Request a change-of-mind return within 7 days of delivery. You may open the packaging to inspect your purchase, but the product must not have been used. Keep the original packaging, tags, accessories and invoice together and return the complete product in its original condition.
Return-shipping charges apply to change-of-mind returns. Contact us before sending your return; we will confirm the return address or available pickup option and applicable charges. Used products and products damaged through misuse or accidents are not eligible for change-of-mind returns.
Warranty coverYour product’s coverage
Replacement warranty: 1 year; JOSH: 6 months
We replace products with qualifying manufacturing defects during the first year from the original purchase date (first six months for JOSH). This covers manufacturing faults in the product and its components, including the motor, battery and charging circuit where applicable. Keep your invoice and contact support to start a claim.
The warranty does not cover normal wear and tear, damage from misuse or accidents, water ingress caused by misuse, or unauthorised repairs. Products purchased from unauthorised sellers are excluded. Your statutory consumer rights remain unchanged.
Updates & supportStay informed, get help
Shop with after-sales confidence
BlendLife physical products come with replacement cover for manufacturing defects: 1 year on other products and 6 months on JOSH and a genuine 7-day return window, including change-of-mind returns.
Damaged, defective or incorrect items
Contact us within 7 days of delivery if your item arrives damaged, has a manufacturing defect or differs from your order. Share your invoice, order ID and photos of the issue. Using a product to discover a manufacturing defect does not by itself disqualify a defect claim. The separate 7-day return window does not shorten your model's replacement warranty.
Easy return and replacement process
Message us on WhatsApp at +91 79892 57382 or email [email protected] with your order ID, invoice and reason for the request. Include photos or a short video for a fault or transit damage.
Our team confirms eligibility, the return address or available pickup option, and any applicable shipping or pickup charges before arranging the return.
After receiving the item, we inspect it within 2–3 days. Approved refunds or replacements are normally processed within 10–12 working days of approval. Refund timing can vary by payment method and bank. We confirm the refund method with you, including for COD orders.
Spare parts and fast support
Spare jars, lids and blade assemblies are available through BlendLife support. Ask us to confirm compatibility with your model, availability and price before ordering.
or WhatsApp +91 79892 57382 for help. Our published support response time is within 24 hours. Have your order ID and invoice ready so we can help you quickly.
Updated 7 November 2026. This policy describes physical-product returns and warranty care; separately purchased digital services retain their stated service terms.